100 Ways WORKetc will transform your business.

WORKetc believes that the future in web applications is not single use tools.  We believe that small business owners want to integrate a range of tools into the single, easy to use platform.  That's what we've built.  And although our tools are incredibly simple to use, they are also incredibly powerful when used together.  Take a look below to better understand how everything comes together.

Sales and Marketing

  1. Use the form manager to create a web form.  Place the web form on your web site. 
  2. Automatically send that lead an email response after they have submitted your sales inquiry form.
  3. Sales leads are then captured by the web form and placed into the new lead pool.
  4. Capture sales leads from telephone, the internet and other sources.
  5. Manually assign leads to sales agents, or let your sales team select their own leads.
  6. Have your sales team record all activities against that lead.  Run a report against a lead or a sales agent to ensure they are keeping on top of opportunities.
  7. Or if you are the sole "sales" person for your business, make yourself accountable to following up all sales leads.
  8. Instantly set appointments, follow-up phone calls and other activities into your calendar, directly from the lead screen.
  9. Attach documents, time sheets, invoices, quotes, messages, support cases and tasks to leads.
  10. Run a report against your sales activities to ascertain the dollar value of opportunities in the pipeline.
  11. Migrate a lead from opportunity, to proposal to fully fledged contact and customer.  Your lead instantly becomes an address book entry.
  12. Monitor which marketing activities are generating leads.  Even better, instantly report on which marketing activities are generating customers.
  13. Auto-match all sales leads back to existing customers.  Avoids unnecessary duplication of contacts in your address book.

Project Management

  1. Create a new project and assign employees and contractors to participate.
  2. Invite customers to participate in their project via secure online web entry.
  3. Attach documents, contracts, time sheets, disbursements, invoices, customer support requests and tasks to a project.  Share these items with participants.
  4. Create sub projects and assign tasks.
  5. Manage your project via Gaant chart.  Adjust deadlines and milestones on the fly.
  6. Invoice a project through to your clients via milestones, set fee or time sheet information.
  7. Manage project and task priority.
  8. Subscribe to project events via email notification and via RSS feed.
  9. Report on project details.

More coming soon - its a big application, we have a lot to write!

  • Creating sales or support events such as sales calls or project deadlines.
  • Creating knowledge base articles from support requests to quickly answer common issues.
  • Creating projects or tasks from support requests and following the development of these via RSS
  • Actioning a billable item and ensuring that item is invoiced to the customer at the correct amount.
  • Never miss out on revenue again because employees and subcontractors haven't accurately recorded their time.  All billable time is accurately recorded straight into the billing system. 
  • Minimize revenue lost through common recording methods such as traditional, paper-based double entry recording.
  • Eliminate the dual entry of timesheet information.  Timesheets are both a recording and billing tool.  Save time and reduce errors by not having to manually enter paper records or import between two different systems.
  • Allow your employees and contractors record information from any work location.  As WORKetc is a web application, it can be accessed from any internet-enabled devices.  This means your staff can work on-site with a customer, at home or even squeeze in an hour between flights.
  • Employees become more accountable for their activities during the work day. Productivity is maximized.
    Historical reporting can be viewed to better estimate how long future projects will take to complete, resulting in more accurate income and time forecasting.
  • Improve productivity through elimination of administration burdens

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