Web CRM, Project Management and Billing Software

Let's face it, running a business is hard work.  You have deals to close, debtors to chase up, employees to manage, clients to keep smiling and your reputation and brand to protect.

If you're like most small businesses, you probably run your business from an email program like Outlook and a bunch of excel spreadsheets.  This was fine in the early days, but as you've taken on more clients and perhaps even staff, your old system just doesn't cut it.

This is where WORKetc comes in.  WORKetc is a total small business software management tool and intranet.  WORKetc systemises many of your daily activities such as tracking billable time, managing customer support, marketing and invoicing - making them easily accessible through the single interface.

What this means is that we provide you with a number of integrated, internet-based software tools, that all work together to help you better manage your business.

But WORKetc is more than a small business CRM solution.

For example, your contractors can sign into your WORKetcweb site and record their work hours using the time tracking software.  Data from the time sheets is then used by the billing software to generate professional invoices. At the same time, project management software takes this information to update the progress of a client project. And via the management reports you can review financial and projects in real time.

Think about how you accomplish all of the above in your business today. With WORKetc all tools and components are integrated through the single interface.

Get started with WORKetc in under 60 seconds.

	Shared Address Book. Synchronize your Outlook or Gmail contacts and create meaningful descriptive tags on the fly; more than a simple contacts list.		Timesheet Software. Know exactly where your employees work hours were spent. Capture every billable event. Remote access for contractors.
	Shared Calendars. Schedule meetings across your business and visually track project progress and cashflow; more detail than simple calendar.		Project Management Software. Invite co-workers, contractors and customers to collaborate on projects. Manage projects with linked calendars, documents, invoices and milestones.
	Document Storage. Securely store and distrbibute documents such as marketing materials and contracts. Share with remote workers, customers and contractors.		Invoicing & Payables. Create detailed invoices directly from timesheets, project milestones and product catalogs. Integrate with payment options from PayPal and Google Checkout.
	Help Desk & Customer Support. Solve customer issues effeciently. Create canned responses and publish solutions directly to an online FAQ or Knowledgebase.		Lead Management. Capture sales leads directly from a web form. Manage prospects from quote through to sale. View sales pipeline values, goals and next sales actions.
	Business-wide Reports. Uncover opportunities and bottlenecks in your business with real-time reporting. Set common reports as dashboard widgets.		Management Dashboards. Track key performance indicators across your business. Receive alerts and customise views.
	Business-wide Search. Full document, multi-context search across your entire WORKetc intranet, including documents, customer notes, projects, calendar items and sales actions.		Customer Relationship Management. More than just a CRM solution for small business. Directly integrate project management, reviews, help desk and billing.