WORK[etc] Web App Blog

New Interface Officially Live Everywhere, Gmail CRM Video

27
Aug
Posted by Daniel Barnett Mon, 27 Aug '12 @ 4:49 PM
After a frantic 10 week development cycle, it is pretty awesome to today announce that the new WORK[etc] interface is now fully live, across all accounts, and in all countries.

The release has been what I'm going to call our very first Teflon release; everything went so smooth that we had maybe twenty bugs in total reported, by even fewer customers, out of a base of 1000+.   And this is even more impressive if you consider the new interface has impacted every single pixel in the WORK[etc] web app.

But the success is not mine to claim. 

The success belongs to Janko, our UX designer in who is building out a UX and Design business in Romania.  It belongs to Giles, our CTO in Melbourne.  It belongs to the development team in Nova Scotia and Chengdu, quality review in California and the support team across the USA, New Zealand and United Kingdom.  This feels like light years away from the first version Simon and I, just the two of us, somehow managed to cobble together in 2008.

But success is not ours to bask in.

There is still so much to do.  So many ways to improve and build out WORK[etc].  I know this because I use the product every day and every day it frustrates me.  Not because it falls short, rather because I constantly see potential for improvement; everything from an icon that might be out of alignment right through to major opportunities to improve performance and overall productivity.

Here are some screen shot highlights from the new interface (click thumbnails to zoom)








Work @ WORKetc

We're still looking to fill a customer support role covering USA - East Coast as well as a contract position for a technical writer with a bit of business consulting.

CRM inside of Gmail with WORK[etc]'s Widget

We're also doing some tighter integration work with the Google Apps products - basically bringing CRM to Gmail.  If you do have a Google Apps account and haven't yet plugged in the WORK[etc] widget, then make sure you take a look at this quick video explaining how to run your business from inside of Gmail:


12 Comments

  • Dave Wednesday 29, August 2012 2:28 PM

    Wonderful....really looking forward to google contact sync which is due now that the UI upgrade is completed! Great guys.

  • Yaas Wednesday 29, August 2012 9:24 PM

    Thanks again to Dan and the team - we always want the next thing and it always comes

  • Conrad Saturday 1, September 2012 2:35 AM

    Great work, fingers crossed for the outlook sync works as well if not better

  • Dallas Sunday 2, September 2012 11:20 AM

    Thanks for these updates: I love the advances you've made in Google apps sync: this is one of WORKetc's greatest strengths, and it just keeps improving.
    The roadmaps looks really exciting

  • 1Wire Monday 3, September 2012 4:09 PM

    New interface is very slick Any updated thoughts on when contact sync might be released?

  • Hmmm. Wednesday 5, September 2012 12:59 AM

    Contact sync and mobile apps are real important features for me. Advertised on the web site for a long time now but appearing at disappointing speeds.

  • Hmmm. Wednesday 5, September 2012 1:08 AM

    Contact sync and mobile apps are real important features for me. Advertised on the web site for a long time now but appearing at disappointing speeds.

  • Hmmm. Wednesday 5, September 2012 1:14 AM

    Contact sync and mobile apps are real important features for me. Advertised on the web site for a long time now but appearing at disappointing speeds.

  • Ben Pate Wednesday 5, September 2012 3:41 AM

    Looks SICK

  • Greg Poumakis Wednesday 12, September 2012 2:06 PM

    Will the Google Contact Sync let you choose a specific Group in the same way Calendar sync let's you choose a specific Calendar?

  • Dan @ WORK[etc] Wednesday 12, September 2012 9:53 PM

    @Greg - yes. We're recommending people create a WORKetc group within Gmail and add contacts to that group to sync up with WORK[etc]

  • Andrew Redman Monday 1, October 2012 12:46 PM

    We're also looking forward to contact sync and the new iPhone app. Oil the squeaky wheel and all that!

    Google Mail integration also needs some improvements - ability to send mail through WORKetc and it show up in the sent mail folder in your Google account. And the ability to edit the lead subject as it's being created from Gmail (not have to go back into WE and edit it). Otherwise this is getting good!

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