Create unlimited web forms and use them on your site to create new contacts, email lists, leads, support tickets, or other items in WORKetc.
Use custom fields to capture any type of data on your website and store it in WORKetc.
Download and run reports on web form data. Also run reports on sales, project management, support, and financial aspects of your business.
Turn emails into leads, support cases, to-dos, expenses, or other items from within Gmail using the WORKetc contextual gadget.
Why this is good for your business
Centralize & simplify how your business works by managing sales, projects, billing, and support through one web based software.
Automate your sales process. Bring in leads through web forms, assign & collaborate until a sale is won, then convert it into a project, quote, or invoice.
Have support tickets come through via web forms or invite clients to use the customer portal. Parse tickets to specific agents, live chat with clients, and track through to completion.
With your entire business in one place you can capture information relevant to any aspect of your business through web forms; sales, project management, support, finances, marketing, and more.
Manage your business from anywhere. Access WORKetc through Google Apps and our mobile apps. Collaborate with clients through Google Docs and have changes update in WORKetc.
How it works
Create a new web form and use the WORKetc editor to customize how the form looks visually, which custom fields are used, and what new items are created in WORKetc from web form data.
Customize how email works with your web forms. Manage who gets notified for what.
For example, if using web forms for support ticket generation, use custom forms to specify a category the issue relates to. Once submitted a new ticket will be created and assigned to the relevant support agent.