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25Feb '09

Version 2.5 is on its way.

Just a quick note to let all our customers (and all future customers!) know that version 2.5 is only a few weeks away. As always, every WORK[etc] account will be automatically upgraded (so there’s no reason to delay getting on board with WORK[etc] …). Most of these changes have been suggested by our customers,and in […]

By Daniel Barnett - WORKetc | 25-02-2009

30Nov '08

Will WORKetc replace our accounting software?

By Daniel Barnett - WORKetc | 30-11-2008

This is a question we get asked often – I thought I would provide a detailed answer below. WORK[etc] will take care of all of your customer-related finances. What this means is you can generate your invoice. Once a payment has been received by the client you actually get to record the transaction date, # […]

6Aug '08

Enhancements to Billing Tools

By Daniel Barnett - WORKetc | 06-08-2008

We’ve changed a few things to help you get those invoices paid a bit faster. Hot off the press are a few changes to the Invoice E-Mailing feature… We’ve made it a little quicker/easier to change the default invoice recipient. Contacts which look to be somewhat related to the company you’ve billed will be displayed […]

4Aug '08

PayPal Payments Pro and Express Checkout added

By Daniel Barnett - WORKetc | 04-08-2008

Like the title says, you can now configure your WORK[etc] system to accept payment through PayPal Payments Pro, or Express Checkout. Head on over to Settings > Merchant Integration to configure your Express/Pro PayPal Integration mode. Naturally, Website Payments Standard is still available. Express Checkout is available to any PayPal business, all you have to […]

18Jul '08

Lead system enhancements

By Daniel Barnett - WORKetc | 18-07-2008

We’ve received a lot of great feedback from numerous customers with regards to the Lead editor over the past few months, and today we’ve deployed a number of improvements to the Lead Profiles tool based on your comments. Notable changes include; Ability to edit the prospective client’s full contact details, right inside the lead editor. […]

16Jul '08

Improved Entry Selector

By Daniel Barnett - WORKetc | 16-07-2008

The ability to quickly filter and select a specific object from an infinitely large pool of many different types of things presents a big design challenge. Today we’ve released an update to the Entry editor. Remember, an Entry is inherited by Tasks, Support Cases, Events, Timesheets, Projects, Disbursements and even Subscription purchases. This is what […]

11Jul '08

New Contact Editor Enhancements

By Daniel Barnett - WORKetc | 11-07-2008

Today we’ve deployed a big update the main contact/address book editor. We hope you’ll find the new layout and features a pleasure to work with. Feedback so far has been great, so please keep it coming. Among better readability than the previous version you should find we’ve also grouped together information in a much more […]

8Jul '08

Easily Duplicate (template) Projects and Tasks

By Daniel Barnett - WORKetc | 08-07-2008

A number of users have requested the ability to quickly duplicate a set of Projects and/or sub-tasks for reuse against different clients. This feature was released earlier today. If you navigate to the project you want to make a copy of, you’ll find a new link to perform the duplication. As illustrated above, you have […]

7Jul '08

Customer Project Collaboration

By Daniel Barnett - WORKetc | 07-07-2008

We’re happy to announce that WORK[etc] users can now share projects with customers. If you’re already taking advantage of the other Customer Area features such as invoice payments, support ticketing and knowledge base, all you have to enable this feature is open the Project you want shared, and turn on the new Client Access option. […]

14May '08

New Sales History, Authorize.Net integration and Reporting

By Daniel Barnett - WORKetc | 14-05-2008

We’ve been incredibly lucky the last few months to have received a ton of great feedback from many of our customers. Much has improved since WORK[etc] soft-launched a few months ago so I thought I’d post a little news. Simple Sales History Management You can now review every billable Entry (now remember, an Entry is […]

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