Our very own Jason Thayer headed out to this year's SXSW festival in Austin to spread some WORK[etc]-style love, and we've got the pictures to prove it.

What would a customer want to see everyday: a cookie-cutter login screen without any character or a good-looking custom screen that lets them know you mean business? Hint: the answer is the latter. Read on for a few awesome resources that you can use to stamp your own personal brand on your WORK[etc] customer portal login screen.

Earlier this week, we sent out a call for beta testers for the WORK[etc] Android CRM app. Well, we're not done yet with the mobile love — not by a long shot! WORK[etc]'s first major mobile release of the year is finally here: the WORK[etc] iPhone CRM app is now out and available on the iTunes App Store. Download it now!

We've said before that the Android version of the WORK[etc] mobile CRM app was hot on the heels of the iPhone app—and we weren't kidding! As the iPhone app finally breaks out into the wild, we're opening signups for the Android app's beta testing phase. Join Insiders now and be a beta tester!

Every entrepreneur needs an action plan, whether it’s for making the most out of high revenues or pulling a dying business back from the brink. Check out these 24 tried and tested survival strategies for small businesses to get started.

When it comes to business, not all opinions have equal weight and not everyone should be asked for their opinion. It's a business, not a democracy, so you better own it.

As WORK[etc] heads into its fifth year in business, we once again take the chance to celebrate the real lifeblood of our CRM software: our customers.

e-dialog is a leading Austrian digital agency specializing in search, web analytics, conversion optimization, and email marketing. Since implementing WORK[etc] in 2012 to optimize documentation and track billable hours, time tracking has become faster and more accurate, saving the company time and resources in the long run.

With the iPhone app's Beta testing phase nearing its end, the Android app moving closer and closer to leaving the Alpha stage, and improvements continuing to be made in preparation for the next massive web app update, there's certainly a lot on our figurative plate. As another year ends, let's take a look at where WORK[etc] is currently at in each of these areas.