Microsoft Dynamics 4 is a strong contender in the SaaS CRM market, pulling together the entire Microsoft product suite. But what many organizations do not realize up front that installing Dynamics across your organization will inevitably mean a requirement to license other Microsoft technologies such as Exchange Server, SQL Server and Office productivity suite for every seat. WORK[etc] provides real choice by matching the feature set of Microsoft Dynamics and letting your organization choose alternatives such as G Suite, Gmail and other non-Microsoft products. This “software vendor” neutrality makes WORK[etc] a viable Dynamics alternative:
Basics | WORK[etc] | Microsoft Dynamics CRM (Service & Sales Cloud) |
MINIMUM CONTRACT | Monthly | 12 Months |
PRICE (10 USERS) | $599 | $880 |
CONFIGURATION / ONBOARDING | Same Week | Months |
TOTAL BUSINESS MANAGEMENT | Yes | |
PLATFORM – CORE MODULES | ||
CRM & SALES | Yes | Yes |
PROJECT MANAGEMENT | Yes | |
SUPPORT CASES | Yes | Yes |
BILLING | Yes | |
UNIFIED WORKFLOW | Yes | Yes |
COMPANY-WIDE SEARCH | Yes | Yes |
ACTIVITY TIMELINES | Yes | Yes |
CRM & SALES | ||
LEAD MANAGEMENT | Yes | Yes |
CUSTOM SALES PROCESSES | Yes | Yes |
DISCUSS & COLLABORATE | Yes | Yes |
FULL CUSTOMER TIMELINE | Yes | Yes |
EMAIL MARKETING | Yes | Yes |
CUSTOMER SUPPORT TICKETS | Yes | Yes |
SMART LISTS | Yes | Yes |
SALES PIPELINE | Yes | Yes |
PRODUCT CATALOG | Yes | Yes |
CONVERT LEAD TO QUOTE | Yes | Yes |
CUSTOM FIELDS | Yes | Yes |
PROJECT MANAGEMENT | ||
UNLIMITED SUB PROJECTS | Yes | |
GANTT CHART VIEW | Yes | |
TASK DEPENDENCIES | Yes | |
PROJECT TIMELINE | Yes | Yes |
ATTACH ANY ACTIVITY | Yes | |
CUSTOM PROJECT TYPES | Yes | Yes |
CUSTOM PROJECT STAGES | Yes | Yes |
ALERTS & RECURRING EVENTS | Yes | Yes |
BUDGETS AND BILLING | Yes | |
CUSTOM FIELDS | Yes | |
BILLING & EXPENCES | ||
TIME SHEETS | Yes | |
PRODUCT CATALOG | Yes | Yes |
SUBSCRIPTIONS / RETAINERS | Yes | |
MULTIPLE CURRENCIES | Yes | Yes |
INVOICE TRACKING | Yes | Yes |
FUTURE CASH FLOW REPORT | Yes | |
DESKTOP TIMER WIDGET | Yes | |
PAYMENT GATEWAYS | Yes | |
EXPENSE TRACKING | Yes | |
COMMISSIONS | Yes | |
REPORTING | ||
CUSTOM DASHBOARDS | Yes | Yes |
BUILD YOUR OWN REPORTS | Yes | Yes |
DRILLABLE ANALYTICS | Yes | Yes |
EMPLOYEE MANAGEMENT | ||
FOLLOW EMPLOYEE ACTIVITIES | Yes | Yes |
WORKGROUPS & ROLES | Yes | Yes |
PERMISSIONS | Yes | Yes |
COLLABORATION | ||
DISCUSSIONS & CHAT | Yes | |
EMAIL INTEGRATION | Yes | Yes |
CUSTOMER PORTAL | Yes | Yes |
START TRIAL – no credit card required – |
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