SERVICE BUSINESS SOFTWARE: CRM, PROJECTS, SUPPORT.

CRM, project management, and sales tools all in one web based system.

Manage customers from end to end without the need to switch to different apps.

Simplify and speed up customer support by keeping track of customer activity history.

WORK[etc]
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MANAGE YOUR ENTIRE SERVICE BUSINESS WITH ONE SINGLE WEB BASED CRM SOFTWARE

WORK[etc] combines CRM, project management, billing software, and time sheets to help your service company get ahead.

WORK[etc] is the only complete service business management solution that lets you manage the entire customer lifecycle from initial sales calls, to projects, and to the final invoice.

Learn how you can simplify your life with WORK[etc].

  • Real Customer Relationship Management. CRM with projects, billing & more. Manage customers from sale to service delivery and beyond. Track your entire customer lifecycle within one application.
  • Project tracking software. Set deadlines, create project templates, invite employees and share progress with clients. Collaborate on projects and improve your customer relationships by giving them transparency into the progress of their projects.
  • Billing software for service providers. Don’t you hate having to track employee and project time on multiple spreadsheets or different software systems? With WORK[etc] you can record timesheets, attach products, set project milestones and track payments.Turn timesheets into invoices with just a few clicks from the same small business system.
  • Customer support for services. Capture customer support requests and manage through to a solution. Every request that comes in can be turned into specific projects, allowing you to see detailed customer histories and the progress of projects while also being able to assign different employees to specific cases.

Social CRM

Projects & Deliverables
Online Collaboration

MANAGING YOUR SERVICE BUSINESS CAN TAKE SOME SERIOUS TIME

We get it. We’re a growing business and we know that your small business takes some serious time to manage. There are a lot of different facets that require your attention, and being able to have the confidence to manage it all takes a special solution.

Our CRM for service companies is a complete small business solution that also includes project management and billing. This means you can easily manage your entire business whether you offer lawn care services, auto-care, marketing, support or any other service.

We help give you the confidence to know that everything is OK.

STORE AND SHARE DOCUMENTS ONLINE

Document Management Tools

Set access permissions and share documents with customers online or share them with just specific users or specific people.

Publish blogs as well as knowledge base articles. Set privacy settings so that a blog or article is set to public, private, or can be seen only by specific people. It’s all up to you.

SERVICE BUSINESS MANAGEMENT SOFTWARE

CRM Project Management with Sales Automation Options

Don’t you want to be able to step away from your business at the end of the day and know that everything is ok? WORK[etc] helps automate sales, manage leads and drive new sales for your service business.

Not only that, you get a single software system to oversee all projects, timesheets, invoices and marketing. You’ll be able to easily monitor the inner workings of your business and finally be able to step away at the end of the day to relax.

14 day free trial.  Real Help from Real People

All-in-one business management from $78/month

Learn more about using CRM Software in your business:

Paper reports getting in the way of company efficiency? Do what this construction firm did

This Australian engineering company had long been using a paper-based daily report system. It was quickly becoming more inefficient as the company grew, though, so they started looking for a web based CRM alternative. Click here to read more.

Forget the notebooks. Keep a close eye on sales and contacts by following this industrial sales company’s example

This industrial equipment sales company from Oklahoma kept four decades’ worth of contacts and sales history in a few dozen notebooks. When the system got too cluttered and inefficient, they quickly looked for a CRM software solution for their contact and lead management and sales tracking concerns. Click here to read more.